· Prakash Natarajan · AI
7 Skills You Need to Build Production-Ready AI Agents
Move beyond prompt engineering. The 7 essential skills every agent engineer needs to build AI agents that actually work in the real world.
Tag: AI
· Prakash Natarajan · AILevels of AI Agent in Customer Support
Understanding customer support AI not as a single solution, but as a hierarchy of levels—from traditional human-only support to fully autonomous agents.