WordPress Widget
Add SupportUnicorn to Your WordPress Site
If your team already triages client conversations in shared Slack Connect channels, the SupportUnicorn widget adds a second way for people to reach you straight from your WordPress site, and every message lands in the same queue your team already checks. It does not answer questions on its own, and it is not a general-purpose AI chatbot for anonymous visitors.
What It Actually Does
One widget script, the same queue
Built for teams whose support already runs through Slack Connect.
One script, any theme
A single widget script embedded in your footer works with any WordPress theme, no custom development needed.
Same triaged queue
Messages from the widget land in the same queue as your Slack Connect channels, with ownership and open or closed state, not a separate inbox to check.
No AI auto-answers
A real person on your team sees and answers every message. Nothing gets auto-resolved or auto-closed.
Async loading
The script loads without blocking the rest of your page.
Works on WooCommerce pages too
The widget appears on any WordPress page, including a WooCommerce storefront, but it does not do order lookups or automated product Q&A.
One flat price
$49 a month per connected Slack workspace. The widget is included, not billed as a separate add-on.
Install it on WordPress
Step 1: Connect your Slack workspace
Sign up at supportunicorn.com and connect the Slack workspace your team already uses for client channels.
Step 2: Copy your widget script
Grab the widget script from your account's Channels page.
Step 3: Add it to WordPress
Install the free WPCode plugin, go to Code Snippets > Header & Footer, and paste the script into the Footer section. Pasting it directly into your theme footer works too if you prefer not to add a plugin.
Step 4: Save
Save your changes. New widget messages now show up in your triaged Slack Connect queue alongside everything else.
Frequently Asked Questions
Straight answers before you install anything.
Is this an AI chatbot that answers WordPress visitors automatically?
No. SupportUnicorn does not generate automatic answers or resolve questions on its own. The widget captures the message and adds it to your triaged Slack Connect queue, where a real person on your team owns and answers it, the same as a message that arrived in a Slack Connect channel.
Does the widget work on a WooCommerce store built on WordPress?
The widget itself is not WooCommerce-specific: it's the same script on any WordPress page, including a WooCommerce storefront. It does not look up orders, track shipping, or answer product questions automatically. It just gets the message into your queue.
Do I need Slack Connect already set up to use this?
Yes, in practice. The widget is a second inlet into the same queue as your Slack Connect channels, not a standalone inbox. If your team's client conversations do not already run through shared Slack Connect channels, start with our guide to using Slack for customer support before adding the widget.
Will the widget slow down my WordPress site?
The widget script loads asynchronously, so it does not block the rest of the page from rendering. It behaves the same as any other third-party embed added through a header and footer plugin.
How much does it cost?
SupportUnicorn is $49 a month per connected Slack workspace, flat, with no per-seat fee and no free tier. The website widget is included at that price, it is not billed separately per site.
Give your WordPress visitors a second way into your Slack Connect queue
$49 a month per connected Slack workspace, flat. No per-seat fees, no free tier.