Pricing
One Plan. One Number.
$49 a month per connected Slack workspace, flat. No free-forever tier, no per-seat fees, no credits to track, and nothing to negotiate over a sales call.
Simple, Transparent Pricing
One plan. Everything included. The price you see is the price you pay.
SupportUnicorn
Per connected Slack workspace
- All your Slack Connect channels
- Website chat widget included
- Triage, ownership, open and closed state
- Threading and full-text search
- No per-seat fees
What's Included at $49 a Month
Everything ships in the one plan. There's no add-on tier hiding the features that actually matter.
Every Slack Connect channel
Connect as many shared client channels as your workspace has. The price does not change as you add more.
Website chat widget
A second inlet into the same queue, embeddable on WordPress, Shopify, Wix, Squarespace, Webflow, or WooCommerce.
Ownership and status
Assign an owner to a conversation and mark it open or closed, so nothing sits unanswered by accident.
Threading and search
Replies stay attached to the right conversation, and you can find any past message by client, channel, or keyword.
Unlimited team members
No per-seat pricing. Add your whole team to a connected workspace without adding to the bill.
No AI resolution, by design
Every message reaches a real person. SupportUnicorn does not auto-answer or auto-close conversations today.
The Plan
Get started in 3 steps
Connect your Slack workspace
Add the website chat widget if you want a second inlet
Start triaging conversations from a single queue
Pricing FAQs
Have questions about our pricing? Find answers here.
Is there a free plan?
No. SupportUnicorn is $49 a month per connected Slack workspace, flat, with no free tier and no trial credits. There is one plan, and the price is the same whether you connect one channel or five.
Does the price change based on team size?
No. There are no per-seat fees. Add as many people to a connected workspace as you need without the bill changing.
What counts as a "connected Slack workspace"?
One Slack workspace you have connected to SupportUnicorn, with its Slack Connect channels and its website chat widget (if you add one) both feeding the same queue. A second, separate Slack workspace is a second $49 a month.
Does AI resolve tickets as part of the price?
No. SupportUnicorn does not resolve or auto-answer conversations today. Every message is triaged, assigned, and answered by a real person on your team. Automated resolution is not part of the product yet.
Can it push conversations into Zendesk, Jira, or Salesforce?
Not yet. Pushing a conversation into a tool like Zendesk, Jira, monday.com, or Salesforce is on the roadmap and not part of the product today, so do not connect a workspace expecting that handoff to work right now.
Is there a contract or can I cancel anytime?
It is billed monthly with no long-term contract. Disconnect a workspace whenever you want and the billing for it stops.
Your customers are already in Slack
$49 a month per connected Slack workspace, flat. Connect your workspace and see the queue fill up.