Pricing
Usage-Based Pricing That Scales With You
Pay for what you use. Each plan includes monthly credits with the option to purchase more as needed.
Simple, Transparent Pricing
No hidden fees. Monthly credits included with the option to buy more as you grow.
Free
Try it out, no credit card required
- upto 200 credits/month
- All channels (Chat, SMS, WhatsApp)
- AI-powered responses
- No credit card required
Starter
Perfect for small teams getting started
- upto 1,500 credits/month
- All channels (Chat, SMS, WhatsApp)
- AI-powered responses
- Buy additional credits
- Unlimited human handoff
Professional
For growing teams with more volume
- upto 10,000 credits/month
- All channels (Chat, SMS, WhatsApp)
- AI-powered responses
- Buy additional credits
- Unlimited human handoff
Enterprise
For large organizations with custom needs
- Unlimited credits
- Dedicated account manager
- SLA guarantees
- Custom integrations
- Unlimited human handoff
Why our pricing works
Designed to be fair and predictable as your team grows
Pay for What You Use
Each plan includes monthly credits. Only pay for the AI responses you actually need.
Buy Credits Anytime
Need more? Purchase additional credits on-demand without upgrading your plan.
All Channels Included
Chat, SMS, and WhatsApp support included in every plan. No per-channel fees.
Unlimited Human Handoff
Seamlessly transfer to human agents when needed, at no extra cost.
No Hidden Fees
What you see is what you pay. No surprise charges or complex pricing tiers.
Free Trial Available
Try SupportUnicorn risk-free. See the value before you commit.
Simple process
Getting started is easy
Choose your plan
Connect your Slack workspace
Configure your preferences
Start automating support
Pricing FAQs
Have questions about our pricing? Find answers here.
What is a credit?
A credit represents one AI-powered response to a customer query. Each time the AI handles a customer message, it uses one credit from your monthly allowance.
What happens if I run out of credits?
You can purchase additional credits anytime without upgrading your plan. Additional credits are available at competitive rates and never expire.
Do unused credits roll over?
Monthly included credits reset each billing cycle. However, any additional credits you purchase do not expire and carry over indefinitely.
Is there a free trial?
Yes, we offer a free trial so you can see how SupportUnicorn works for your team before committing.
What payment methods do you accept?
We accept all major credit cards and can arrange invoicing for Enterprise customers.
Can I switch plans?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle.
Ready to transform your support?
Start your free trial today. No credit card required.