Support
How Can We Help?
Find answers, get in touch, or browse our documentation. We're here to help you succeed.
Support channels
Get Help
Reach us at support@123x.dev
Response time: Within 24 hours
When we're available
Support Hours
6 AM – 2 PM
9 AM – 5 PM
What to expect
Response Times
Within 24 hours
Within 12 hours
Within 3 business days
Within 2 hours
Email support@123x.dev with "URGENT" in subject
Common Questions
Quick answers to frequently asked questions.
How do I reset my password?
Click "Forgot Password" on the sign-in page, enter your email, and follow the reset link sent to your inbox.
How do I cancel my subscription?
Go to Settings → Billing in your dashboard and click "Cancel Subscription." You'll retain access until the end of your billing period.
Can I change my plan?
Yes, you can upgrade or downgrade at any time from Settings → Billing. Changes take effect immediately, with prorated billing.
Where can I find my API key?
Your API key is available in Settings → API in your SupportUnicorn dashboard.
How do I delete my account?
Email support@123x.dev with "Account Deletion" in the subject line. We'll process your request within 48 hours.
Still need help?
Our team is happy to assist. Reach out and we'll get back to you as soon as possible.