Squarespace Widget
Add SupportUnicorn to Your Squarespace Site
If your client conversations already run through shared Slack Connect channels, the SupportUnicorn widget gives your Squarespace visitors a second way to reach you, and every message lands in the same queue your team already checks. It does not answer questions on its own.
Not Another Chatbot
Comparing Squarespace Chat Plugins? Here's the Real Difference
Most Squarespace chat plugins fall into two camps: a standalone live chat inbox you have to check on its own, or an AI chatbot that tries to generate its own answers. SupportUnicorn is neither. It does not give you a separate inbox, and it does not generate replies or guess at an order, a booking, or an account question. It takes the visitor message and adds it straight into the same triaged Slack Connect queue your team already works from, so nothing gets missed in yet another tab.
That matters most for a team that already runs client conversations through Slack Connect. Adding a typical live chat plugin means a new inbox to remember to check, and adding a typical AI chatbot means risking a wrong answer on something a customer actually needed handled correctly. SupportUnicorn skips both problems: a real person on your team owns and answers every message, with the same ownership and open or closed tracking the rest of the queue already has, for one flat price with no free tier and no per-seat fee.
What It Actually Does
One code snippet, the same queue
Built for teams whose support already runs through Slack Connect.
One snippet via Code Injection
Add a single script through Squarespace's built-in Code Injection panel. No plugin marketplace, no separate app.
Same triaged queue
Messages from the widget land in the same queue as your Slack Connect channels, with ownership and open or closed state.
No AI auto-answers
A real person on your team sees and answers every message. Nothing gets auto-resolved.
Site-wide or per-page
Inject the script site-wide through the header or footer, or on individual pages through a page's advanced settings.
One flat price
$49 a month per connected Slack workspace. The widget is included, not billed as a separate add-on.
Install it on Squarespace
Step 1: Connect your Slack workspace
Sign up at supportunicorn.com and connect the Slack workspace your team already uses for client channels.
Step 2: Copy your widget script
Grab the widget script from your account's Channels page.
Step 3: Open Code Injection
In Squarespace, go to Settings > Advanced > Code Injection and paste the script into the Footer field.
Step 4: Save
Save your changes. New widget messages now show up in your triaged Slack Connect queue alongside everything else.
Frequently Asked Questions
Straight answers before you install anything.
Is this an AI chatbot for Squarespace?
No. The widget does not generate automatic answers. It captures the message and adds it to your triaged Slack Connect queue, where a real person on your team answers it.
Which Squarespace plan do I need for Code Injection?
Code Injection is available on Squarespace Core, Plus, and Advanced plans, plus some legacy billing plans. It is not available on plans that predate Code Injection or on the checkout pages of any plan.
Do I need Slack Connect already set up?
Yes, in practice. The widget is a second inlet into the same queue as your Slack Connect channels, not a standalone inbox. If it is not set up yet, start with our guide to using Slack for customer support before adding the widget.
How much does it cost?
SupportUnicorn is $49 a month per connected Slack workspace, flat, with no per-seat fee and no free tier. The widget is included at that price.
How is this different from a Squarespace live chat plugin?
Most Squarespace live chat and chatbot plugins are either a standalone inbox you check separately, or an AI layer that tries to answer on its own. SupportUnicorn does neither. It puts the visitor message straight into the same triaged Slack Connect queue your team already uses for client conversations, so there is no separate inbox and no bot guessing at an answer.
Can I connect Squarespace directly to Slack instead of using a chatbot?
That is exactly what this widget does. It is not a Slack notification bot that posts a copy of the message to a channel. It adds the message directly to your triaged Slack Connect queue with ownership and open or closed state, the same as any other client conversation your team already handles there.
Give your Squarespace visitors a second way into your Slack Connect queue
$49 a month per connected Slack workspace, flat. No per-seat fees, no free tier.