Live Chat Integration

AI-Powered Chat Widget for Your Website

Add intelligent live chat to your website in minutes. Provide instant AI responses 24/7 while seamlessly escalating to human agents when needed.

Live Chat Widget

Features

Everything you need for great chat support

Our live chat widget is designed to delight customers and save your team time.

Instant AI Responses

Answer customer questions instantly with AI trained on your knowledge base.

Customizable Design

Match your brand with custom colors, logos, and welcome messages.

Multi-Language Support

Automatically detect and respond in your customers preferred language.

Mobile Responsive

Perfect experience on any device, from desktop to mobile.

Smart Escalation

Seamlessly hand off to human agents via Slack or Zendesk when needed.

Conversation History

Full conversation history synced to Slack or Zendesk for context and training.

Get started in minutes

Step 1: Connect Handoff

Connect your Slack workspace or Zendesk account for human escalations.

Step 2: Train Your AI

Upload your FAQ, docs, or website content to train the AI.

Step 3: Add Widget Code

Copy and paste our widget code into your website.

Step 4: Go Live

Start helping customers instantly with AI-powered support.

Frequently Asked Questions

Common questions about the live chat integration.

How long does it take to set up?

Most customers are up and running in under 10 minutes. Just connect Slack or Zendesk, train your AI, and add the widget code to your site.

Can I customize the chat widget appearance?

Yes! You can customize colors, position, welcome message, and add your logo to match your brand perfectly.

What happens when the AI cant answer a question?

The conversation is seamlessly escalated to your team in Slack or Zendesk, where a human agent can take over with full context.

Does it work on mobile devices?

Absolutely. Our widget is fully responsive and provides a great experience on phones, tablets, and desktops.

Can I use it on multiple websites?

Yes, you can add the widget to as many websites as you need with your single SupportUnicorn account.

Ready to add AI chat to your website?

Start your free trial today. No credit card required.