Live Chat Widget

A Live Chat Widget That Feeds Your Slack Connect Queue

If your team already triages client conversations in shared Slack Connect channels, the SupportUnicorn widget gives visitors a second way to reach you straight from your website, and every message lands in the same queue your team already checks. It does not answer questions on its own, and it is not a standalone live chat product with a dashboard of its own.

Connect your Slack workspace
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SupportUnicorn live chat widget open on a website

What It Actually Does

One script, any website, the same queue

Built for teams whose support already runs through Slack Connect.

One script, any site

A single widget script works on any website, not tied to one platform or CMS.

Same triaged queue

Messages from the widget land in the same queue as your Slack Connect channels, with ownership and open or closed state, not a separate inbox to check.

No AI auto-answers

A real person on your team sees and answers every message. Nothing gets auto-resolved or auto-closed.

Not a standalone inbox

There is no separate live chat dashboard to log into. Everything the widget catches shows up where your team already works, in Slack.

Async loading

The script loads without blocking the rest of your page from rendering.

One flat price

$49 a month per connected Slack workspace. The widget is included, not billed as a separate add-on.

Add it to your website

Step 1: Connect your Slack workspace

Sign up at supportunicorn.com and connect the Slack workspace your team already uses for client channels.

Step 2: Copy your widget script

Grab the widget script from your account's Channels page.

Step 3: Paste it into your site

Add the script before the closing

tag on your website, or through your CMS or page builder's custom code / header-footer settings.

Step 4: Publish

Publish your changes. New widget messages now show up in your triaged Slack Connect queue alongside everything else.

Frequently Asked Questions

Straight answers before you install anything.

Is this a standalone live chat platform like Intercom or Zendesk Chat?

No. SupportUnicorn is not a standalone live chat inbox. The widget is one inlet into the same triaged queue your team already works from in Slack, not a separate chat product with its own dashboard.

Does the widget answer questions with AI?

No. SupportUnicorn does not generate automatic answers or resolve questions on its own. The widget captures the message and adds it to your triaged Slack Connect queue, where a real person on your team owns and answers it.

Does it integrate with Zendesk?

Not today. Pushing conversations into Zendesk is on the roadmap, not in the product yet. Right now the widget only feeds your Slack Connect queue.

Do I need Slack Connect already set up to use the widget?

Yes, in practice. The widget is a second inlet into the same queue as your Slack Connect channels, not a standalone inbox. If your team's client conversations do not already run through shared Slack Connect channels, start with our guide to using Slack for customer support before adding the widget.

How much does it cost?

SupportUnicorn is $49 a month per connected Slack workspace, flat, with no per-seat fee and no free tier. The website widget is included at that price, it is not billed separately.

Give your website visitors a second way into your Slack Connect queue

$49 a month per connected Slack workspace, flat. No per-seat fees, no free tier.

Connect your Slack workspace