Shopify Chat Bot

AI Chat Bot Built for Shopify

Give your Shopify customers instant answers about orders, shipping, products, and more. An AI chat bot that understands ecommerce.

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Features

Ecommerce-ready AI support

Purpose-built for the questions your Shopify customers ask.

Order Lookups

Customers can check order status instantly with AI-powered lookups.

Shipping Tracking

Real-time tracking information delivered through the chat widget.

Product Questions

AI answers questions about your products using your catalog data.

Inventory Checks

Let customers know if items are in stock before they ask.

Return Assistance

Guide customers through your return policy and process.

Discount Code Help

Help customers apply discount codes and understand promotions.

Add to Shopify in minutes

Step 1: Create Your AI Agent

Sign up at supportunicorn.com and set up your AI support agent.

Step 2: Copy Widget Script

Get your widget code from your agent's Channels page.

Step 3: Edit Theme Code

Go to Online Store > Themes > Edit Code, open theme.liquid, and paste the script before the closing

tag.

Step 4: Save & Go Live

Click Save and your AI chat widget is live on your Shopify store.

Frequently Asked Questions

Common questions about Shopify integration.

How do customers look up their orders?

Customers can provide their email or order number in the chat, and the AI retrieves their order status instantly.

Does it work with Shopify Plus?

Yes, we fully support Shopify, Shopify Plus, and all other Shopify plans.

Can the AI answer product questions?

Absolutely. We sync with your Shopify catalog so the AI can answer questions about products, availability, and specifications.

How do I install the widget on Shopify?

Go to Online Store > Themes, click Edit Code on your active theme, open theme.liquid, and paste your widget script before the closingtag.

Does it work with my Shopify apps?

SupportUnicorn works alongside your other Shopify apps. We integrate with popular apps like Gorgias and Klaviyo.

Ready for AI-powered Shopify support?

Resolve order, shipping, and product questions automatically. Free plan available.

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