WooCommerce Widget
Add SupportUnicorn to Your WooCommerce Store
If your team already triages client conversations in shared Slack Connect channels, the SupportUnicorn widget adds a second way for shoppers to reach you straight from your WooCommerce store, and every message lands in the same queue your team already checks. It does not look up orders, recommend products, or process returns on its own, and it is not a general-purpose AI chatbot for anonymous visitors.
What It Actually Does
One widget script, the same queue
Built for teams whose support already runs through Slack Connect.
One script, any WooCommerce theme
A single widget script pasted through a plugin like WPCode works on any WordPress theme and any WooCommerce setup.
Same triaged queue
Messages from the widget land in the same queue as your Slack Connect channels, with ownership and open or closed state, not a separate inbox to check.
No AI auto-answers
A real person on your team sees and answers every message. Nothing gets auto-resolved or auto-closed.
No automatic order lookups
The widget does not pull order status, shipping, or product data from WooCommerce on its own. Order questions land in your queue like any other message.
Async loading
The script loads without blocking the rest of your storefront from rendering.
One flat price
$49 a month per connected Slack workspace. The widget is included, not billed as a separate add-on.
Install it on WooCommerce
Step 1: Connect your Slack workspace
Sign up at supportunicorn.com and connect the Slack workspace your team already uses for client channels.
Step 2: Copy your widget script
Grab the widget script from your account's Channels page.
Step 3: Add it to WordPress
Install the free WPCode plugin, go to Code Snippets > Header & Footer, and paste your widget script into the Footer section.
Step 4: Save
Save your changes. New widget messages now show up in your triaged Slack Connect queue alongside everything else.
Frequently Asked Questions
Straight answers before you install anything.
Is this an AI chatbot that answers WooCommerce shoppers automatically?
No. SupportUnicorn does not generate automatic answers or resolve questions on its own. The widget captures the message and adds it to your triaged Slack Connect queue, where a real person on your team owns and answers it, the same as a message that arrived in a Slack Connect channel.
Does it look up order status, shipping, or inventory automatically?
No. Unlike a storefront chatbot plugin, the widget does not connect to your WooCommerce order or product data. If a shopper asks where their order is, the question lands in your Slack Connect queue and someone on your team looks it up and replies, the same as any other message.
Does it handle returns or recommend products?
No. SupportUnicorn is a triage tool, not a returns-automation or product-recommendation tool. It does not walk shoppers through a return flow or generate product suggestions.
Does it work with any WordPress theme?
Yes. The widget is a small script snippet, so it works with any WordPress theme and any WooCommerce setup.
Do I need Slack Connect already set up to use this?
Yes, in practice. The widget is a second inlet into the same queue as your Slack Connect channels, not a standalone inbox. If your team's client conversations do not already run through shared Slack Connect channels, start with our guide to using Slack for customer support before adding the widget.
How much does it cost?
SupportUnicorn is $49 a month per connected Slack workspace, flat, with no per-seat fee and no free tier. The website widget is included at that price, it is not billed separately per store.
Give your WooCommerce shoppers a second way into your Slack Connect queue
$49 a month per connected Slack workspace, flat. No per-seat fees, no free tier.