WooCommerce Chat Bot
AI Chat Bot Built for WooCommerce
Most WooCommerce chat plugins can answer a scripted FAQ and not much else. SupportUnicorn reads your store data directly, so it can look up a real order, check shipping status, and answer product questions instantly — then hand off anything it can't resolve to your team with the full conversation attached.
Features
Ecommerce-ready AI support for WooCommerce
Purpose-built for the questions your WooCommerce customers ask.
Order Lookups
Customers can check WooCommerce order status instantly with AI-powered lookups.
Shipping Tracking
Real-time tracking information delivered through the chat widget.
Product Questions
AI answers questions about your products using your WooCommerce catalog data.
Inventory Checks
Let customers know if items are in stock before they ask.
Return Assistance
Guide customers through your return policy and process.
Context-Rich Escalation
Anything the AI can't resolve gets handed to your team with the full order and chat history attached.
Add to WooCommerce in minutes
Step 1: Create Your AI Agent
Sign up at supportunicorn.com and set up your AI support agent.
Step 2: Copy Widget Script
Get your widget code from your agent's Channels page.
Step 3: Add It to WordPress
Install the free WPCode plugin, go to Code Snippets > Header & Footer, and paste your widget script into the Footer section.
Step 4: Save & Go Live
Save your changes and the AI chat widget is live on your WooCommerce store.
Frequently Asked Questions
Common questions about WooCommerce integration.
How do customers look up their WooCommerce orders?
Customers provide their email or order number in the chat, and the AI retrieves their order status directly from your store.
Does it work with any WooCommerce theme?
Yes. The widget is a small script snippet, so it works with any WordPress theme and any WooCommerce setup.
Can the AI answer product questions?
Yes. We sync with your WooCommerce catalog so the AI can answer questions about products, availability, and specifications.
How do I install the widget on WooCommerce?
Install the free WPCode plugin, go to Code Snippets > Header & Footer, and paste your widget script into the Footer section. No custom development needed.
What happens when the AI can't resolve a ticket?
It escalates to your team with the full order details and conversation history attached, so nobody has to ask the customer to repeat themselves.
Every unanswered order question is a sale at risk
Resolve order, shipping, and product questions automatically — before customers give up. Free plan available.