WhatsApp Integration

AI Support on WhatsApp Business

Connect with over 2 billion WhatsApp users worldwide. Provide instant AI-powered support with rich media, end-to-end encryption, and global reach.

Features

World-class support on WhatsApp

Leverage the worlds most popular messaging platform for customer support.

Connect with customers in 180+ countries on their preferred messaging app.

Send and receive images, documents, and other media for better support.

Built-in encryption keeps customer conversations private and secure.

Official API integration for reliable, scalable messaging.

Multiple team members can handle WhatsApp conversations via Slack or Zendesk.

AI-suggested responses for faster human agent replies.

Step 1: Connect Handoff

Connect your Slack workspace or Zendesk account for human escalations.

Step 2: Link WhatsApp Business

Connect your WhatsApp Business account through our dashboard.

Step 3: Train Your AI

Upload your knowledge base to power AI responses.

Step 4: Go Global

Start helping customers worldwide on WhatsApp.

Common questions about WhatsApp integration.

Yes, you need a WhatsApp Business account. We help you set up and connect it through the official WhatsApp Business API.

WhatsApp has messaging policies we fully comply with. Customers can always initiate conversations, and we help you respond within the guidelines.

Yes, you can send template messages for order updates, appointment reminders, and more with proper opt-in.

All conversations flow into Slack or Zendesk where your team can manage them alongside other channels.

WhatsApp Business API is available in most countries. Contact us to verify availability in your region.

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