Zendesk Integration
Connect SupportUnicorn to your Zendesk instance. AI handles incoming tickets, provides sidebar context, and works alongside your existing Zendesk workflow.
Teams already using Zendesk can now add SupportUnicorn’s AI layer without changing their workflow. Our Zendesk integration brings AI-powered responses directly into your existing ticketing setup.
Zendesk sidebar app
Install the SupportUnicorn sidebar app in your Zendesk agent workspace. When an agent opens a ticket, the sidebar shows AI-suggested responses, relevant knowledge base articles, and customer context — all without leaving Zendesk.
Google Auth for agents
Agents authenticate with their Google account for a seamless single sign-on experience. No separate credentials to manage, and permissions are handled through your existing Google Workspace admin.
AI-powered ticket assistance
SupportUnicorn reads incoming Zendesk tickets, searches your knowledge base, and drafts responses that agents can review, edit, and send. For straightforward questions, the AI can respond automatically based on your confidence threshold settings.
Make customer support your competitive advantage
Start using SupportUnicorn today — free plan available.