Back to Changelog
New Feature

Website Scraper Data Source

Point SupportUnicorn at your website and we automatically scrape, chunk, and index the content for your AI knowledge base. No manual uploads needed.

Your website already has the answers to most customer questions — product pages, help articles, FAQ sections. Now SupportUnicorn can use that content directly.

How it works

Enter your website URL in Settings > Data Sources > Website, and our scraper crawls your pages, extracts the text content, and indexes it into your AI knowledge base. The AI then uses this content to answer customer questions accurately.

Automatic chunking

Large pages are automatically split into meaningful chunks so the AI can find and cite the most relevant section rather than returning an entire page. Our chunking logic runs in-app — no external services required.

Keep it up to date

Re-run the scraper any time your website content changes. Updated pages are re-indexed, and removed pages are cleaned up automatically.

Make customer support your competitive advantage

Start using SupportUnicorn today — free plan available.