Live Chat Widget
Embed a customizable live chat widget on your website. AI answers customer questions instantly, with real-time WebSocket messaging and human handoff.
Add AI-powered live chat to your website with a single script tag. Customers get instant answers from your knowledge base, and agents can jump in when the AI needs help.
Easy installation
Copy a script tag from Settings > Channels > Live Chat and paste it into your website’s HTML. The widget loads asynchronously and won’t slow down your page. Configure colors, position, and welcome message from the dashboard — no code changes needed.
Real-time messaging
Messages are delivered via WebSocket connections, so conversations feel instant. Typing indicators, read receipts, and message history are all handled automatically. Customers can close the widget and come back later — their conversation is preserved.
Mobile-friendly
The widget adapts to mobile screens with a full-screen chat view. Touch targets are sized for thumbs, and the keyboard doesn’t obscure the conversation. Works across iOS and Android browsers.
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