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New Feature

Feature Flags

Added feature flag support to control rollout of new features per organization. Enable or disable capabilities without deploying new code.

SupportUnicorn now supports feature flags, giving you control over which features are active for your organization.

Gradual rollout

New features can be enabled for specific organizations before a full rollout. This lets us ship faster while reducing risk — and lets early adopters try new capabilities before everyone else.

Per-organization control

Feature flags are scoped to individual organizations. Different teams can have different feature sets based on their plan, needs, or participation in beta programs.

Migration support

The feature flag system was introduced alongside database migration improvements, ensuring clean schema updates when new flagged features require data model changes.

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